AI in Microsoft 365 isn’t about replacing people — it’s about removing friction from daily work.

Practical AI Use Cases

Copilot in Outlook

• Summarize long email threads
• Draft responses in seconds
• Identify action items automatically

Copilot in Teams

• Meeting summaries and notes
• Action tracking
• Follow-up generation

Copilot in Word & Excel

• Copilot in Word & Excel
• Analyze data trends instantly
• Generate executive summaries

Power Automate + AI

• Auto-route approvals
• Categorize requests
• Reduce manual admin work

The Real Value

AI saves time on low-value repetitive tasks, allowing staff to focus on decision-making and strategy.

My365Expert Tip: AI adoption succeeds when paired with governance and training not when rolled out blindly.